Sharepod Support

Troubleshooting

  • Can't open your app.

    I bought your app before I downloaded it, and now I've been trying to download the app on my Macbook and ...

    1 Agent Answer 0 Community Answers Mar 09, 2017 05:07AM CST
  • voicemail

    For some reason no voicemail is appearing when I back up my device. I have two very important voicemails saved...

    1 Agent Answer 0 Community Answers Feb 08, 2016 04:59PM CST
  • Why do you need my home address?

    I tried to buy a sharepod license. When submitting the order you ask for my home address. Why? btw I didn'...

    1 Agent Answer 0 Community Answers Jan 09, 2016 05:45AM CST
  • Sharepod sees Ipod but does not show songs or playlist

    When I plug my Ipod classic in, it shows it in the top left hand corner, but shows no songs or playlists at al...

    1 Agent Answer 0 Community Answers Dec 29, 2015 08:15PM CST
  • Sharepod doesn't recognize ipod classic

    I have tried all your suggestions and nothing works. ITunes recognizes the ipod, I've checked the "...

    1 Agent Answer 0 Community Answers Jul 04, 2015 06:49PM CDT
  • Many tracks, same name

    I was trying to export my library from my iPod Touch, when I discovered not all tracks were exported. For some...

    2 Agent Answers 1 Community Answer Apr 06, 2015 11:18AM CDT
  • deleting a song

    i have a classic 6th generation ipod that i want to delete songs off and put new ones on, i deleted the songs ...

    1 Agent Answer 0 Community Answers Mar 29, 2015 09:49PM CDT
  • Synch IPhone 6 plus

    Have followed all your instructions and suggestions and Sharepod still asks me to connect my IPhone or Ipod ev...

    1 Agent Answer 0 Community Answers Mar 27, 2015 09:30PM CDT
  • deleting a song with Sharepod

    Is it possible to delete a song from my ipod touch that does not appear in the iTunes window, but appears in t...

    1 Agent Answer 0 Community Answers Feb 14, 2015 11:05AM CST
  • Ipod disappears from sharepod

    I connected my Ipod to sharepod. It is visible in sharepod for about 3 seconds and then disapears. It stays v...

    1 Agent Answer 0 Community Answers Jan 02, 2015 10:14AM CST

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