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Sharepod shows connected but does not read ipod classic and iTunes asks to recover device

marty feldman Mar 19, 2015 02:05PM CDT

On one computer my iPod classis is being read and my music will populate in sharepod but on my other 2-day old desktop running 7, I plug it in and instead of showing my ipods name, it just shows ipod classic plugged in but it will not load the songs from it no matter how long. Opening iTunes ion the new computer then shows that the ipod needs to be formatted and it will not read but this never came up on the old computer running XP

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Mike Mar 19, 2015 02:18PM CDT Macroplant Agent

You most likely just need to update Sharepod on your Windows 7 PC. Just click on File menu > Check for Updates. Version fixed some issues with the track list not loading for some iPods, so make sure you are definitely up to that version.

If the issue is still happening in the most current version of Sharepod, it could mean a music database issue on your iPod, so please submit a support ticket so that we can investigate it further.

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wilfredo Jun 04, 2015 12:06AM CDT
no conecta con mi ipod y acabo de comprar ayudenme gracias

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