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iPod is being read by iTunes perfectly fine, but Sharepod only reads it as 'iPod Classic'

Dimitri Jun 24, 2015 06:27AM CDT

iPod is being read by iTunes perfectly fine, but Sharepod only reads it as 'iPod Classic' and it shows no data. It also seems to be read by my computer just fine. Screenshot: http://i.imgur.com/SWSn98r.png

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Mike Jun 24, 2015 10:47AM CDT Macroplant Agent

Please first make sure that you are using the most current version of Sharepod by clicking on File menu > Check for Updates. Then, if the issue is still happening in the most current version, please submit a support ticket

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