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Sharepod doesn't recognize ipod classic

Brad Jul 04, 2015 06:49PM CDT

I have tried all your suggestions and nothing works. ITunes recognizes the ipod, I've checked the "enable disk use" and sharepod does nothing. I've closed iTunes and sharepod, restarted them in the opposite order and the other order repeatedly. I've rebooted and done everything I can. Nothing seems to work.
I have Windows 8 and iTunes 12.1

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Josh Jul 05, 2015 10:41AM CDT Macroplant Agent

Please submit a support ticket here.

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