Sharepod Support

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Gavin Hamilton Jul 29, 2015 12:28PM CDT

Hi, I'm interested in purchasing a copy of Sharepod but would like to see if it will work before I spend my money, I've downloaded a copy but it doesn't seem to recognise the Ipod, is there a try before buy option to check if it first?


Gavin Hamilton

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Mike Jul 29, 2015 01:10PM CDT Macroplant Agent

The demo of Sharepod should definitely be showing your connected device and still lets you transfer files. The article below explains:

What are the limits of the demo?

If your device isn’t appearing in Sharepod, please try the steps in this article:

My device isn’t appearing in Sharepod even though it’s plugged in.

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Peter Becht Nov 30, 2015 03:31PM CST
i've purchased the license allready and canot find my entry No_ can you help me ?
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Mike Nov 30, 2015 03:35PM CST Macroplant Agent

@Peter: I can’t find any Sharepod 4 licenses for you under your full name or email address, so please double-check your billing records, and you can purchase a Sharepod license from the page below:

Until tomorrow, we even have a 20% off Cyber Monday discount deal.

If you are absolutely certain that you purchased a Sharepod 4 code, please please submit a support ticket and include the following information to help me find your order:

- Email you used when purchasing our software
- Any other name you may have used such as a family member for billing purposes
- The street address you used when purchasing
- Approximate date of purchase

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