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Sharepod sees Ipod but does not show songs or playlist

Brian Dec 29, 2015 08:15PM CST

When I plug my Ipod classic in, it shows it in the top left hand corner, but shows no songs or playlists at all. When using the demo version, I didn't have this issue, only since purchasing the full license yesterday. Itunes still shows the full range of songs and playlists, etc. Both sharepod and itunes are the latest versions. I am running this on Windows 10.

Up 3 rated Down
Josh Dec 29, 2015 10:43PM CST Macroplant Agent

Please submit a support ticket HERE.

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