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syncing ipod classic with windows laptop

philip Oct 20, 2016 10:51PM CDT

I have turned on iTunes and connected my ipod classic but iTunes just asks me to restore the ipod and the ipod is not showing in sharepod. What do I do?

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Mike Oct 21, 2016 01:11PM CDT Macroplant Agent

What is the exact text of the error message in iTunes about your iPod,? There are numerous reasons why iTunes might ask to restore your iPod, but for any of them, that means iTunes can’t successfully connect to your device, and since Sharepod uses the iTunes interface to connect with a device, your iPod needs to connect in iTunes first and foremost. The article below has more info:

My device isn’t appearing in Sharepod even though it’s plugged in.

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