Sharepod Support

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Missing Playlists

Kevin Jul 16, 2014 12:03PM CDT

I have 8 playlists in my iPad Air but only 5 of them are shown in Sharepod. How can I have all playlists shown so I can transfer them to my computer?


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Mike Jul 16, 2014 01:15PM CDT Macroplant Agent

Sharepod will display and transfer all regular playlists from your device. The only playlists not compatible with Sharepod currently are smart playlists which ones that iTunes would have created automatically for you based on criteria you chose (i.e. genre, artist, year, etc.).

If these are definitely regular playlists that you created manually in iTunes or on your iPad, then please submit a support ticket by clicking on Email Us on the right side of this page.

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